SHIPPING POLICY

Delivery Times

Below you will find the estimated delivery time for all our orders.

Once an order has been placed, it is typically processed within 1–3 business days. During weekends, holidays, or peak periods, processing may take slightly longer.

After your order has been dispatched, the estimated delivery time is 7–13 business days.

Please note that all delivery times are estimates only and are not guaranteed. Delivery may occasionally be delayed due to customs inspections, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

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Placing an Order

The ordering process at Loren Houston is simple and secure.

First, select your desired product and add it to your shopping cart by clicking the "Add to Cart" button.

Before proceeding to checkout, please ensure that you have selected the correct size, color, and quantity.

On the checkout page, carefully enter your shipping details and verify that all information is accurate before completing your purchase.

Once you have selected your preferred payment method, click "Complete Order" and follow the instructions provided by your payment provider.

If you experience any issues during checkout, please contact our customer support team and we will be happy to assist you.

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Shipping Costs

We proudly offer FREE shipping on all orders.

There are no minimum order requirements, and no additional shipping charges will be applied during checkout.

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Order Processing & Shipping

Once your order has been processed, it will be shipped through one of our trusted international fulfillment partners.

As soon as tracking information becomes available, it will be provided to you.

Please note that delivery times may vary depending on your location and circumstances outside our control.

Loren Houston is not responsible for shipping delays caused by carriers, customs authorities, weather conditions, holidays, or other unforeseen circumstances.

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Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Loren Houston cannot be held responsible for orders shipped to an incorrect or incomplete address provided by the customer.

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Delayed Deliveries

While we always strive to deliver orders within the estimated timeframe, occasional delays may occur during periods of high demand or due to circumstances beyond our control.

We appreciate your patience and understanding should this happen.

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Questions About Your Order

If you have any questions regarding your shipment or delivery, please contact our customer support team at:

customerservice@lorenhouston.com

We are always happy to assist you.